PRIVACY AND TRANSPARENCY POLICY

Your privacy is relevant to us:
The collection and processing of personal data has been designed to be in line with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data personal data and the free movement of such data and repealing Directive 95/46 / EC (General Regulation on Data Protection).
Navigation on the Intimi website and registration as a customer in the online store presupposes the understanding and acceptance of this Privacy and Data Protection Policy.
Intimi maintains its constant concern for the protection of the privacy of personal data and a preventive action regarding the security of the site and the protection of data of its clients and visitors.
The data collected impose on the Data Processing Officer the provision of the information contained in art. 14 of the RGPD, which are considered to be provided by reading this privacy policy.
Our Privacy Policy explains:
• What information we collect and why we do it.
• How we use this information.
• The options we provide, including how to access and update information.
Intimi values ​​your privacy, so whether you are a recent user or a long-time user, take some time to learn about our practices and if you have any questions, please contact us.

1. Responsible for the processing of personal data
Responsible for data processing is Intimi - Serval Group. You can contact the data controller at any time with any questions about data protection or by e-mail to: intimi@intimi.pt

2. Legal basis for the collection and processing of personal data
Our legitimacy to proceed with the present treatment is provided for in paragraph a) and b) of no. 1 of art. 6 of the RGDP.
The collection of personal data is intended to manage the contractual relationship with Intimi's customers.
In accordance with Article 3, 4 and 5 of Regulation (EU) 2016/679, Intimi collects data to act effectively and be able to provide the best experiences through our Services. At no time will we treat your data for other purposes. Your personal data will be dealt with lawfully, fairly and transparently.


3. Purposes of the processing of personal data
The data you provide to Intimi is intended for the commercialization, import and export of natural and dietary products, computer materials and equipment and consumables, articles of interior and exterior clothing, leather goods and costume jewelery.
All your personal data will be kept only during the legally obligatory period, respecting its preservation the guarantees of secrecy and confidentiality advocated by the RGPD.

4. Categories of personal data we deal with
In general terms, personal data are collected as a result of Intimi's activity:

4.1. User registration: creation of the client account and purposes of data processing
For the purpose of creating the client account, a personal area is provided in which the client must enter the necessary data to be identified as a client. The first purchase will depend on the provision of additional personal data, which are indispensable for the processing of the order and its delivery.
The required fields in the forms available for those registration phases are marked with an asterisk (*).
Intimi protects the data of the client and these are not made available to third parties without the owner's knowledge or consent, as legally required.
In the course of processing the customer's order, it is possible for certain personal data to be disclosed to third parties for the sole purpose of preventing and detecting fraud and always following a request from the competent authorities for this purpose.
When you make a purchase on the website, you will also be asked for the data related to the delivery address and the payment details, in order to guarantee the highest possible efficiency and the deadlines for delivery.
In order to allow the delivery of orders, some of their data are transferred to transport companies, namely: Nacex, DHL, Chronopost and when the customer's option, the orders are sent through CTT.

4.2. Cookies
Intimi uses cookies to help determine the usefulness, the interest and the number of hits, allowing a fast and efficient navigation of the same, eliminating the need to repeatedly enter the same information. A cookie is a small file with a "list" of characters that are sent to your computer when you visit a particular website. When you browse this website again, the cookie allows you to recognize your browser. Cookies can store user preferences and other information. Note that you can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some features or services of websites may not function properly without cookies.

4.2.1 Enabling and Disabling Cookies and Similar Technologies
Newsletters and other communications can, for statistical purposes, contain information that allows you to know if they are opened through links within them. However, it is always granted to the client to cancel the sending of the newsletter or the communication by e-mail through the specific option mentioned in the same.
Access to the online store of Intimi presupposes the use of cookies, and the deactivation of the same condition the navigation in the site.
For more information, it is suggested to consult the information provided in each of the browsers or to consult articles with specific information on the subject.


5. Term of retention of personal data
Intimi maintains user data for the time required for the operations for which it was collected, in accordance with current legislation.
The data provided will be kept for the strictly necessary period which normally corresponds to the period of existence of the customer account. Therefore, at the moment the client triggers the cancellation of the client account, personal data will be deleted permanently, with the exception of the data necessary to fulfill legal obligations that will be filed in a database of its own for such purpose and for the time absolutely required. If you wish to make a new order on the site, the customer must carry out a new initial registration, being subject to the terms and conditions in force at the date of the same.

6. Security of the processing of your personal data
Intimi guarantees the protection of your personal data against any loss, destruction, alteration, access, or improper or unauthorized use by adopting for this purpose all the measures legally required for this purpose.
To this end, Intimi has technical and organizational measures to ensure the security of the information and to protect it against any deliberate or accidental acts that may cause its manipulation, destruction, loss or unauthorized use.
Despite our efforts, we caution that the Internet is not a secure place for communication. In fact, the information transmitted via the Internet may be intercepted by third parties. Therefore, we can not guarantee the security of the information collected. By using the Intimi website and entering information in it, you expressly agree that you do so in accordance with your expressed will and assuming the corresponding risk.


7. Right of access, rectification and erasure of personal data. Right to limit treatment, right to object to treatment and right to portability of personal data.
In accordance with the General Regulation on Data Protection, the data subject has the right to request from the controller the access to personal data concerning him, as well as his rectification or erasure. The data subject also has the right to demand, in certain circumstances, the limitation of the processing of personal data, as well as the right to object to the processing and portability of the data.
Where automated decisions are made, including the definition of profiles, can you to oppose them, under the terms and for the purposes of art. 22nd.
You may exercise these rights of access, rectification, erasure, limitation to treatment, opposition to treatment or portability with Intimi by sending an email to intimi@intimi.pt (The exercise of these rights may prejudice the possibility of maintaining the legal basis for the processing of data.)

8. Right to complain to an inspection authority
Under the terms of the RGPD, it is informed that the data subject has the right to submit complaints to the competent control authority, in this case the National Data Protection Commission.

9. Contacts
Questions, comments and requests related to this Privacy and Transparency Policy and their inherent rights should be addressed to the addresses indicated in point 7.